About Akwazi

We believe every team deserves great software

Akwazi exists because too many small and mid-sized businesses are stuck between expensive custom builds, rigid off-the-shelf tools, and consultants who charge more than the software itself. We think there's a better way.

Our mission

Make AI-powered automation accessible to every business

Large enterprises have teams of engineers building custom portals and AI workflows. They have the budget for consultants, the IT staff for integrations, and the time for year-long projects.

Small and mid-sized businesses don't. But they face the same customer expectations, the same operational complexity, and the same pressure to do more with less.

Akwazi closes that gap. We built a platform that lets smaller teams deploy customizable customer portals and AI-powered workflows — in weeks, not months, at a fraction of the cost.

2–4 weeks
Average time to go live
60%+
Average ticket deflection rate
90%+
Customer satisfaction in portal UX

Based on early-access customer data. Individual results vary.

Our values

What we stand for

These aren't just words on a wall. They guide every product decision, every customer conversation, and every line of code.

Outcomes over features

We measure success by your results — time saved, customers served, errors reduced — not by how many features we ship.

Clarity over cleverness

We explain what our product does and doesn't do. No hype, no hand-waving. If something isn't a good fit, we'll tell you.

Built for real teams

We design for teams of 5–500, not just enterprise. That means accessible pricing, fast deployment, and support that actually helps.

Trust by default

Security, audit trails, and data ownership aren't premium features. They're standard. Your customers' data deserves nothing less.

Speed to value

We optimize for time-to-value, not contract size. If you can go live in 2 weeks, we won't stretch it to 12.

Human-in-the-loop always

AI should assist, not replace judgment. Every workflow we build includes human oversight where it matters.

Our story

Where we've been and where we're going

24
2024

The idea

Founded with a clear mission: make customer portals and AI automation accessible to small teams — not just enterprises with deep pockets.

25
2025

First customers

Launched with early-access partners across logistics, fintech, and B2B SaaS. Refined the AI Development Factory approach based on real-world feedback.

26
2026

Growing

Expanding the platform, adding new workflow templates, and welcoming more teams across Europe and North America.

Want to be part of the story?

Whether you're a potential customer, partner, or future team member — we'd love to hear from you.

Ready to give your customersa better experience?

Book a 30-minute demo. We'll show you exactly how Akwazi works for your use case — no slides, no fluff, just the product.

No commitment · No credit card · 30-minute call