Deploy a customer portal in days, not months
Customizable customer portal + AI agent factory — built for small teams and budgets. Automate business processes with reliable AI workflows, not fragile demos.
No credit card required · Live in 2–4 weeks · Cancel anytime
Open Tickets
3
Pending Invoices
2
Active Orders
7
Trusted by growing teams across Europe and North America
What we build
Two products. One platform.
Whether you need a customer-facing portal, AI-powered automation, or both — Akwazi delivers production-ready solutions without the enterprise price tag.
Customer Portal
A branded portal your customers actually use
Give your customers a self-service hub for orders, invoices, tickets, and documents — fully customizable, white-label, and powered by AI assistants.
- White-label branding & custom domains
- Modular: orders, invoices, tickets, docs
- Built-in AI assistant for self-service
AI Workflows
Automate processes that actually matter
Connect your tools and let AI handle ticket triage, invoice processing, onboarding, and more — with human-in-the-loop when it counts.
- Pre-built templates for common workflows
- Integrates with your existing tools
- Human-in-the-loop & full audit trail
How it works
From idea to live portal in weeks
No six-month projects. No massive upfront investment. Just a clear process that gets you to value fast.
Scope & Design
We start with a focused scoping session. You tell us what you need — portal modules, workflows, integrations. We map it out together.
Configure & Connect
Our AI Development Factory configures your portal and workflows. We connect your existing tools and set up your branding — no custom code required.
Launch & Iterate
Go live in weeks. Your team and customers start using it immediately. We monitor, optimize, and help you add more modules as you grow.
Under the hood
The AI Development Factory
Not one monolithic AI. A team of specialized agents that work together — each with a clear job, auditable actions, and human-in-the-loop safeguards.
AI Orchestrator
Routes tasks to the right agents, manages state, and ensures every action is logged and auditable.
Document Agent
Reads, extracts, and validates documents
Communication Agent
Handles customer messages and routing
Workflow Agent
Orchestrates multi-step business processes
Compliance Agent
Checks rules, flags exceptions, logs actions
How it works in plain English
When a task comes in — a support ticket, an invoice, a customer request — the AI Orchestrator figures out what needs to happen and which specialized agents should handle it. Each agent does its job (read the document, check compliance, route the message) and passes results back. If an agent isn't confident enough, the task goes to a human for review. Every step is logged, so you always know what happened and why. Think of it like a well-organized team that never sleeps, never forgets a step, and always asks for help when unsure.
Use cases
Built for real business problems
Not theoretical AI. These are production workflows running today — saving hours, reducing errors, and making customers happier.
Customer Onboarding
Automate document collection, verification, and account setup. Customers get started in hours, not weeks.
Ticket Triage
AI reads, categorizes, and routes tickets instantly. 60% resolved before a human sees them.
Invoice Processing
Extract data from any invoice format, match to POs, route for approval — in minutes.
Quote-to-Cash
Generate quotes, automate approvals, convert to contracts, and trigger billing automatically.
Knowledge Base Assistant
Turn your docs into a conversational AI that answers questions with source citations.
Portal Self-Service
Let customers view orders, update info, and track requests 24/7 — without calling your team.
Integrations
Connects to the tools you already use
Akwazi plugs into your existing stack — CRM, accounting, helpdesk, communication tools, and more. No rip-and-replace.
Plus hundreds more via API and Zapier · Custom integrations available
Security & Compliance
Built for trust from day one
Your customers' data deserves enterprise-grade protection. We provide the tools and practices to keep it safe — without the enterprise complexity.
Encryption
AES-256 at rest, TLS 1.3 in transit
SSO & RBAC
SAML, OAuth, role-based access control
Audit Logs
Every action logged and queryable
Data Residency
Choose where your data lives
SOC 2 Aligned
Built on SOC 2 principles
GDPR Ready
Data processing agreements included
What teams are saying
Real results, not marketing promises
Placeholder testimonials — we'll update these with real customer stories as they come in.
“We had a customer portal live in under three weeks. Our clients love the self-service features, and our support team finally has time to focus on complex issues.”
Ops Lead
Head of Operations · B2B SaaS Company (EU)
“The AI ticket triage alone saved us 20+ hours per week. And the fact that we can see exactly what the AI did and why — that was the deal-maker for our compliance team.”
IT Director
IT & Systems · Customer in Logistics (EU)
“We evaluated building in-house and hiring consultants. Akwazi gave us a better result in a fraction of the time and budget. The modular approach means we only pay for what we use.”
Founder
CEO & Co-founder · FinTech Startup (US)
These are representative placeholder testimonials. Real customer stories coming soon.
Why Akwazi
How we compare
You have options: off-the-shelf portals, consultants, or building in-house. Here's how Akwazi stacks up.
| Feature | Akwazi | Off-the-shelf Portal | Consultant / Agency | Build In-house |
|---|---|---|---|---|
| Time to go live | 2–4 weeks | Days (but limited) | 3–6 months | 6–12+ months |
| Cost (year 1) | $$ | $ | $$$$ | $$$$$ |
| Customization | High | Low | High | High |
| AI-powered automation | Yes | No | Maybe | Maybe |
| Ongoing maintenance | Included | Limited | extra cost | your team |
| Scales with your team | Yes | Limited | expensive | Yes |
FAQ
Common questions, honest answers
If your question isn't here, reach out — we're happy to talk.
Most portals go live within 2–4 weeks. We start with a scoping session, configure your modules, connect integrations, and launch with your branding. Simple setups can be live in days.
Ready to give your customers
a better experience?
Book a 30-minute demo. We'll show you exactly how Akwazi works for your use case — no slides, no fluff, just the product.
No commitment · No credit card · 30-minute call