From first call to live portal in weeks
No six-month projects. No massive upfront investment. A clear, proven process that gets your team and customers to value fast.
Discovery & Scoping
We start with a focused 60-minute scoping session. You walk us through your customer workflows, pain points, and goals. We map out which portal modules, AI workflows, and integrations make sense for your situation.
Deliverables
- Workflow map of your current processes
- Module selection and priority list
- Integration requirements document
- Timeline and milestone agreement
Configuration & Integration
Our AI Development Factory configures your portal and workflows. We connect your existing tools (CRM, accounting, helpdesk), apply your branding, and set up user roles and permissions. No custom code needed — it's all configurable.
Deliverables
- Branded portal with selected modules
- AI workflows configured and tested
- Integrations connected and data flowing
- User roles and permissions set up
Testing & Refinement
Your team gets access to a staging environment. We run through every workflow together, fine-tune AI confidence thresholds, adjust the portal layout, and make sure everything works the way you expect — before a single customer sees it.
Deliverables
- Staging environment with real data
- AI accuracy validation and tuning
- User acceptance testing completed
- Documentation and training materials
Launch & Go Live
We launch your portal and workflows in production. We monitor closely during the first week, handle any edge cases, and make sure your team is comfortable running everything independently.
Deliverables
- Production deployment on your domain
- Monitoring and alerting active
- Team trained and documentation shared
- Launch support with direct access to our team
Iterate & Expand
Once you're live, we help you track ROI, add new modules, and optimize workflows based on real usage data. Start small, see results, and expand with confidence.
Deliverables
- Monthly performance reviews
- New module additions as needed
- Workflow optimization based on data
- Priority support and success management
Our approach
Principles that guide everything we build
Modular by design
Start with what you need. Add more later. Never pay for what you don't use.
No black boxes
Every AI decision is logged and explainable. You see exactly what happened and why.
Measurable outcomes
Built-in analytics so you can track time saved, tickets deflected, and errors reduced.
Ready to see the process in action?
Book a scoping call. We'll walk through your specific use case and show you exactly what your portal and workflows would look like.
Book a Scoping CallReady to give your customers
a better experience?
Book a 30-minute demo. We'll show you exactly how Akwazi works for your use case — no slides, no fluff, just the product.
No commitment · No credit card · 30-minute call